Why Can't I Access My Theme or Plugins?

For security and stability, access to your themes and plugins is limited.

To help prevent accidental changes that could break your website, we restrict direct access to certain sensitive areas — including theme files and installed plugins. Even a small, unintentional change in these areas can disrupt how your site looks or functions.

This setup helps ensure your site stays fast, secure, and online — without surprises.

Need something changed?

No problem — we’re happy to help! Just submit a ticket here, and let us know what you’d like adjusted. Whether it’s a layout tweak, plugin update, or something else theme-related, our team will take care of it promptly — please allow 48 hours for us to make your requested changes.