Big Rig Media delivers monthly marketing and WordPress maintenance reports with key insights for ads, conversions, and performance.
If you're an advertising customer, you can see 24/7 marketing analytics here.
When Will I Receive My Monthly Marketing Report?
At Big Rig Media, we conduct monthly performance reports for Google Pay-Per-Click, Facebook Ads, Linked-In, and for Email Marketing. We send them out between the 15th and 17th of every month for the prior month. For example, you would receive an August 15th report of activity that took place in the month of July. We send your monthly website care report on the 5th of every month.
Does My Marketing Report Show All the Key Words I’m Using?
No, our report does not show all keywords in your monthly campaign. We do however, show the top 10 keywords that are frequently used throughout your monthly campaign.
Do You Include Phone Call Conversions in the Monthly Marketing Report?
Big Rig Media tracks all phone calls. Any phone call exceeding 60 seconds is considered a conversion. If this does not align with the timeframe by which you measure a conversion, give us a call. We’re happy to discuss a measurement that better suits your business, and make adjustments accordingly.
How Do You Track and Qualify Form-Submitted Conversions?
Form-Submitted Conversions are trackable website conversions whereby the user has completed the entire form process which is then redirected to the “Thank You” page. The “Thank You” page has the conversion code installed on it.
Please Note: We cannot track third-party reservation / booing form conversions unless they support the Google conversion code, JavaScript code or tag manager.
Why is Billing Different on My Monthly Marketing Report Versus My Credit Card Statement?
Google and Facebook have a $500 billing threshold and therefore they will bill within this. Big Rig Media’s monthly marketing report is accounted for the first of the month to the end of the month. Example: January 1st to January 31st.
Why Do I See a $425/Month Charge on My Credit Card?
Big Rig Media charges $425 a month for monthly marketing and reporting. This includes Google Analytics, Google Pay-per-Click, Facebook Ads and Linked-In Ads, and email marketing providers such as Constant Contact, Mail Chimp, etc.
How Do I Update My Email Address?
If you’d like to update your email address, billing address or any other contact information, simply click the SUBMIT A TICKET link under the SUPPORT section of our website, or click here and we’ll make the adjustment: https://www.bigrigmedia.com/support/support-ticket/.