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How to Make a Payment

Processing guest payments in Indio is fast and seamless. Whether for reservations, balances, or extra charges, follow these steps to complete a transaction.

  1. Access Billing Tab
    1. Login



    2. Navigate to the Front Desk



    3. Use the Search Bar to find the guest’s reservation by name, confirmation number, or site. 



    4. Click on the reservation to open



    5. Navigate to the Billing tab



  2. Make Payment
    1. Click the Make a Payment button



    2. Choose the Payment Method from the drop down box



    3. Enter the payment amount



    4. Click Pay Now 



  3. Additional Tips
    1. Ensure that the correct payment method is selected to avoid errors
    2. If a guest is making a partial payment, manually enter the specific amount, per payment, before clicking Pay Now
    3. If a payment fails, verify card details and try again or use an alternative method